Shipping policy
Shipping Policy
Thank you for shopping with BitBuddy.
Shipping Partner
All orders are shipped through Bosta, our trusted shipping and delivery partner.
For shipping-related information, delivery updates, and tracking services, please visit Bosta's official website:
Processing & Delivery Time
Most orders are delivered sooner than the estimated timeframe; however, we recommend allowing up to 5 business days during busy periods.
Orders are typically processed and shipped within 3–5 business days from the date the order is confirmed.
Please note that business days exclude weekends and official public holidays.
Delays
While we do our best to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:
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Public holidays
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Severe weather conditions
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Shipping carrier delays
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Operational disruptions
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Government restrictions or unforeseen events
In such cases, delivery times may be extended.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number that can be used to follow your shipment through Bosta's tracking system.
Questions
If you have any questions regarding your shipment, please contact us through our website or social media channels, and we'll be happy to assist you.